We were pleasantly surprised by the room and the facilities. We had read a very mixed review about this hotel and were very anxious about our 10 days stay with them. The room was big with two queen size beds (we were travelling with our 14years old daughter), there was still enough room to move around. The bed was very comfortable for me and my daughter, although my husband thought it was too soft. The room was refreshed every 2nd day (which includes changing of towels and refreshing the bed linen) and gets a full clean every 7th day. All the toiletries are provided. There is a mini fridge and a locker in the room. The hotel is 12minutes walk from Disneyland which was so convenient for us as our main purpose of visit was Disneyland. There is a nice pool area, although we did not had the time to use it at all. There is a restaurant which also serves buffet breakfast. Most of the staff are very helpful, a special mention goes to the front desk staff Aston, who was always amazing and very accommodating with our requirements. Parking is extra ($27+gst / day). We hired a car for 3 days and our parking was made complimentary by Aston. There is a microwave in the lobby for guests to use if you want to bring takeaways or have left over food you want to heat up. The hotel is located very close to the freeway but when we were inside our room, we did not hear anything, not even other guests next door. We had a poolside room and enjoyed Disneyland fireworks from our balcony which was amazing (specially on New Year's Eve, as we didn't want to go out anywhere on that day). Overall, we really liked our stay and would advise others not to get put off by negative comments.
Rohit
2024년 1월
Our stay at was absolutely fantastic! From the moment we arrived, everything exceeded our expectations. A special shoutout to Esmeralda at the front desk—she was amazing! She welcomed us warmly, answered all our questions with patience, and gave us some excellent recommendations that made our trip even more memorable. The hot tub was a definite highlight—clean, relaxing, and exactly what we needed after a day of exploring. Every detail during our stay was seamless, thanks in large part to the friendly and professional staff. We couldn't have asked for a better experience. Esmeralda truly made our stay unforgettable, and we’re already looking forward to our next visit! Highly recommend this hotel!
Lucero
2024년 11월
Location was great
Amaru
2024년 4월
What i liked most was the excellent customer service from ALL the staff. From the first phone call to the last person I spoke with. I was referred to Dy, who offered us a discount group room rate, breakfast and parking. Torise was excellent. Always in communication with me. She made sure all went smoothly for our group. Room Keys were ready for our group when we arrived. Check in was a quick smooth process. Breakfast buffet was great. Enough variety. Restaurant prices, hours open, and food were just right. Restaurant staff were all friendly. All my group enjoyed their stay.
Maria
2024년 2월
It was super clean, beds comfortable, tons of lighting, spacious, and was close to both the freeway and Disneyland. They had a shuttle ART to and from the parks but we used Uber. Had a cute gift shop and restaurant which was super good! Staff was extremely friendly and helpful.
Shani
2024년 6월
The property was clean and very well presented 24hr pool and hot tub is amazing ! The room we had was amazing again very clean and never had a problem, I will stress you can hear the road if you are facing the pool but it’s so faint. All staff very helpful and little shop was fair pricing to
Thomas
2024년 1월
The pool area was really nice with lots of palm trees and greenery. Good vacation feel. Super close to Disneyland for a reasonable price. Also had ev chargers. On-site bar/restaurant was decent too. We could see the Disney fireworks from the hotel. they go almost every night so if you think you’ll be sleeping at 9:30 they will likely wake you up.
Lauren
2024년 6월
The customer service was amazing! The staff was incredibly helpful every time we had a question or needed anything. In addition, they were helpful with the service dog in our party and while all hotels have to allow them legally, we don't always get such kind and supportive staff so it meant a lot to us. We plan to stay here on a future trip since the location was decent and everyone working was so wonderful.
Deanna
2023년 10월
The hotel was in a great location to get to Disneyland and Disney California Adventure parks. Close to restaraunts and Starbucks.The pool and hot tub were great especially after a long day of walking. Staff were excellent from front desk(Esmerelda & Leticia) to housekeeping staff. Also Bogart at the True Grits restaraunt.
Conklin
2024년 11월
Great location. Easy to get in and out of (both walking and in vehicles). The parking lot was secure and I didn't have to worry about our rental car at all. Staff were very kind, friendly and helpful. Easy walk to Disney in the morning (a little far after a full day of walking around the parks lol).
Stephanie
2023년 5월